Heard at TDWI: “The soft stuff is the important stuff”
In the 32 days since the end of TDWI’s San Diego conference, one phrase has come to my mind repeatedly: “The soft stuff is always the important stuff,” uttered by Wayne Eckerson, director of TDWI Research. He was summing up a panel discussion, but the insight applies so broadly he could have used it for [...]
Government 2.0 vs. Tom Davenport 0.2
My friend Marco called me up scared of what Internet visionary Don Tapscott had said on Tuesday’s Talk of the Nation. Tapscott foresees a day when technology makes government—such as spending—directly accessible to the masses.
“Do you realize,” Marco said, “that all this Government 2.0 stuff, where just anyone could see where the money’s going and [...]