A reason for BI failure: knowledge requires a knower
What can explain business intelligence’s poor adoption rate? Are tools not easy to use? Or is there a deeper reason? A book from 2000, The Social Life of Information by John Seely Brown and Paul Duguid, suggests that BI designers have neglected basic human needs. Jack Vinson, of Knowledge Jolt with Jack fame, has just [...]
Culture failure!
See Oscar Berg’s post “Did You Ever Hear anyone Shout ‘Culture Failure’?” on his weblog, The Content Economy. A culture failure is much more alarming and also much more uncomfortable than a simple process or technology failure. It signals that something is fundamentally wrong, something which is very complex and hard to change. It means [...]