Mark Albala

Stay agile

October 1, 2009

Mark Albala witnessed something through a client that helps explain the cloud’s ascent: The client bought a $25,000 product, and got a bill from their technology group of almost $150,000 to install it. The client’s response: “What is this s—-?” They’re now seriously considering SaaS. He is president of InfoSight Partners. “[SaaS] is not catching [...]

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A sweet solution for cherry picking

September 30, 2009

Don’t say “cherry picking” to people at information-intensive businesses like banks, airlines, and telecommunications companies. You can spoil their lunch if a big customer has just run off to a competitor. Mark Albala says he has a tool that will warn of such a move. He’s president of InfoSight Partners, and he’s about to offer [...]

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Did someone say “panic”? Not in BI

October 16, 2008

Last January, I surveyed BI consultants to see what the season’s recession was doing to BI. Things were going fine, most reported. This week I’m following up with them on the Panic of ’08.

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