performance

Self tracking is business intelligence

May 10, 2010

Back when secretaries were common, you could have had yours track your day in 15-minute increments. In his book The Effective Executive, Peter Drucker suggested this as a way to find out what you really did all day. The results were usually, let’s say, a starting point for improvement. Tracking your time then and now [...]

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Buytendijk, from the outside

May 11, 2009

You could say that Frank Buytendijk, the Dutch performance expert, thinks outside the box. Consider last week’s advice to BI metrics makers. What you probably didn’t realize is that he was born with a name to suit: Buytendijk (pron. BAW-ten-dek) means “outside the dike.”

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