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	<title>datadoodle &#187; SocialText</title>
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		<title>Keeping people engaged</title>
		<link>http://datadoodle.com/2009/11/16/keeping-people-engaged/</link>
		<comments>http://datadoodle.com/2009/11/16/keeping-people-engaged/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 07:31:22 +0000</pubDate>
		<dc:creator>Ted Cuzzillo</dc:creator>
				<category><![CDATA[events]]></category>
		<category><![CDATA[Charles Seybold]]></category>
		<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[Liquid Planner]]></category>
		<category><![CDATA[Second Life]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[SocialText]]></category>

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		<description><![CDATA[How refreshing to stumble into a trade show that has its eyes on users and their collaboration. Enterprise 2.0 came to San Francisco early this month, and I liked what I saw. Take, for example, Liquid Planner, the hosted project manager. Unlike conventional planners, it makes no demand for the single completion date, so laughable [...]]]></description>
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How refreshing to stumble into a trade show that has its eyes on users and their collaboration. <a href="http://www.e2conf.com/">Enterprise 2.0</a> came to San Francisco early this month, and I liked what I saw.
</p>
<p>
Take, for example, <a href="http://www.liquidplanner.com/">Liquid Planner</a>, the hosted project manager. Unlike conventional planners, it makes no demand for the single completion date, so laughable in practice. This planner avoids roulette thinking by asking instead for a range of dates &mdash; much easier to believe in.
</p>
<p>
&#8220;One of the biggest problems in business is keeping people engaged,&#8221; says Liquid Planner CEO Charles Seybold. &#8220;If they&#8217;re not engaged, they go away.&#8221; They disown data they&#8217;re supposed to engage with, and that accelerates their drift away from corporate goals.
</p>
<p>
The planner also makes use of collaboration in email, Twitter, and other media to measure progress, obstacles, and project creep. Did you and a bunch of coworkers sketch a revised timeline on a paper napkin at lunch? Even that could be scanned and added to the mix.
</p>
<p>
&#8220;It&#8217;s all about people working together,&#8221; says Seybold. &#8220;It&#8217;s all social&#8221; &mdash; an obvious but usually ignored fact about business.
</p>
<p>
Other vendors make more general use of social media. <a href="http://www.socialtext.com/">SocialText</a>, for example, picks up on social media to give overall business collaboration a push. It&#8217;s already got about 5,000 customers around the world, according to the man at the SocialText booth who rattled off the features: an iGoogle-like dashboard, secure and selective access, open standards, and so on. The pricing looked engaging, too: free for operations with fewer than 50 users, then $5 per user per month.
</p>
<p>
Away from the exhibition, 116 attendees packed a room to hear Linden Labs announce a business version of its virtual world Second Life, <a href="http://work.secondlife.com/en-US/products/">Second Life Enterprise</a>.
</p>
<p>
Remember when people were impressed with a computer singing &#8220;Daisy, Daisy, give me your answer do&#8221;? The virtual meeting Linden Labs used in the announcement will someday be compared to TV productions of the early &#8217;50s. Eventually, Second Life Enterprise will work out the kinks and start to walk, run, sing, and dance. <a href="http://datadoodle.com/2009/05/19/a-new-game-for-bi/">As I wrote in May</a>, someday we&#8217;ll see serious what-if scenario gaming.
</p>
<p>
This is the future of intelligent business.</p>
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