You could say that Frank Buytendijk, the Dutch performance expert, thinks outside the box. Consider last week’s advice to BI metrics makers. What you probably didn’t realize is that he was born with a name to suit: Buytendijk (pron. BAW-ten-dek) means “outside the dike.”
events
Perfect BI tool is one that people actually use
The perfect BI tool is one that people actually use, says Frank Buytendijk. He’s found one.
It’s a Nike chip he puts in his running shoe. It collects data on distance and time. It makes a game of running.
“I hate sports,” he said. He’s stocky. “[The chip] is perfect because it makes the boring exciting.”
His new 10 kilometers-a-day jogging habit had been well established when one morning he came home early. His wife asked, “Is it raining?” No, his battery had run down. Without the data, there was no point to running.
In his Monday morning presentation at the TDWI conference in Chicago — the best TDWI keynote I’ve ever heard — he used just two slides.… Read the rest “Perfect BI tool is one that people actually use”
Dave Wells’ prescription for the incurious
Former TDWI education director Dave Wells keeps running into users whose BI reports might as well be printed. These users simply accept the data as presented and don’t ask questions. That’s nothing new, of course. The difference is that Dave has a way to deal with it.
I caught part of his session today at TDWI World Conference in Chicago: “Understanding Cause and Effect: An Introduction to Systems Thinking.”
For the incurious, Dave prescribes causal-loop diagrams. When he starts drawing, and people can visualize a complex system — especially when they work inside it — they quickly get involved with the analysis.… Read the rest “Dave Wells’ prescription for the incurious”