A friend of mine runs the library at a small university near me, and she hears pitches all the time for neat technology. I suppose she doesn’t hear much about BI, just library stuff, but let’s not get hung up on the details.
To keep her priorities straight, she keeps a “ruthless focus” on the library’s real needs. She keeps Maslow’s hierarchy of needs in mind, the theory that people satisfy needs in order, from basic needs like breathing all the way up to “self actualization.”
She tells about one upstate New York librarian she heard about back when libraries were first urged to go online.… Read the rest “Librarian looks up a real “solution””