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A BI canary turns up dead

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BI Scorecard’s annual survey on business intelligence success has found a dead canary in the mine.

In an April 7 post, “BI Adoption Remains Flat,” Cindi Howson reported that her broadly focused annual survey, fielded since 2006, found a drop in reported BI success. That score has been flat and low every year, but last year it fell to its lowest ever.

BI success — by which she means improved access to data, perception of value, and gains in revenue, customer service, and operating efficiency — dropped six points to just 28 percent.

Don’t slit your wrists just yet. A single dead canary doesn’t necessarily portend catastrophe.… Read the rest “A BI canary turns up dead”

Men in the middle see both sides of the IT-business split

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The in-between people see it all from their position between IT and business users. Wayne Eckerson calls them the “purple people” because they’re half IT red and half business blue, and others might call them just con artists. By either name, they see more than the purebreds.

Today at the sixth Tableau Customer Conference, just upwind from Washington D.C, I ran into two men in such roles.

They appear in one set of clothes when facing the information technology people. Then in an instant they turn around to appear in other clothes to business people. They win the confidence of both.