We agree by now that data’s a good compass. One neglected question is tougher: Which map?
Everyone’s known the kind of “grouchy guy” TDWI instructor Kellee M. Franklin, Ph.D tells about. This guy knew better than most of his co-workers about how their Washington, D.C. defense agency worked. And he was frustrated.
Over the years, he had offered a series of genuinely beneficial ideas over years — and saw each one ignored. He had become known as a complainer. No matter what he said, no one listened to a single word anymore.
Ignoring relevant data
“We have blinders on,” she said.… Read the rest “Bad stories stop good data at the water cooler”