Former TDWI education director Dave Wells keeps running into users whose BI reports might as well be printed. These users simply accept the data as presented and don’t ask questions. That’s nothing new, of course. The difference is that Dave has a way to deal with it.
I caught part of his session today at TDWI World Conference in Chicago: “Understanding Cause and Effect: An Introduction to Systems Thinking.”
For the incurious, Dave prescribes causal-loop diagrams. When he starts drawing, and people can visualize a complex system — especially when they work inside it — they quickly get involved with the analysis.… Read the rest “Dave Wells’ prescription for the incurious”