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Data industry’s breakthrough starts with a smile

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The tweet stream running from Tableau’s presentation to the Boulder BI Brain Trust on Friday morning reflected one dominant reaction: awe. That’s easy when the product is a new shiny thing, but not so easy for number nine. As I said in one tweet, Tableau demos are always thrilling — no less than it was seven years ago. It’s magic, and it’s about time we give magic its due.

The question is what kind of magic? Is it the magic of a car salesman and his “new car smell”? Or is it an enduring magic that “takes a licking and keeps on ticking”?… Read the rest “Data industry’s breakthrough starts with a smile”

Uber and AirBNB hint at BI’s future

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You may have seen yesterday’s New York Times story about ratings on Uber, AirBNB, and similar outfits. Customers rate providers, but providers also rate customers. And guess what: As coarse as a five-point scale may seem, actual ratings tend to be worse. Forget the shades of gray, you’re probably either terrific or terrible.

Welcome to a chilling thought. This is what a “data driven culture” could be among the late adopters— a warning those of us who worship “data-driven culture” should be careful what we wish for. Is the failure of business intelligence’s failure to penetrate beyond the present beachhead such a bad thing?… Read the rest “Uber and AirBNB hint at BI’s future”

Got analytics? Who will promote the industry?

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Business people have everything. They’ve got data, and often it’s clean. They’ve got tools, and many are easy to use. They’ve got visualizations, many of which help. They’ve got domain knowledge, at least most do. What some front line observers find they lack is analytical thinking.

Given descriptive data, few business users that BI icon Claudia Imhoff sees ask even the simplest followup questions, like “why?” Is what the data shows good for the business or not? If not, what can be done?

Claudia, along with IBM marketing director Harriet Fryman, raised the question this summer at the Pacific Northwest BI Summit.… Read the rest “Got analytics? Who will promote the industry?”