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Jack Vinson

A reason for BI failure: knowledge requires a knower

June 15, 2010 by Ted Cuzzillo

What can explain business intelligence’s poor adoption rate? Are tools not easy to use? Or is there a deeper reason?

A book from 2000, The Social Life of Information by John Seely Brown and Paul Duguid, suggests that BI designers have neglected basic human needs. Jack Vinson, of Knowledge Jolt with Jack fame, has just posted a worthwhile review that sent me scurrying over to Amazon.

Failure begins early for many new, supposedly revolutionary information systems. Designers “assume that the way people operate with respect to information has to do with only the information. … But there is a social life that revolves around the information that is much harder to capture and codify,” Vinson writes.… Read the rest “A reason for BI failure: knowledge requires a knower”

Filed Under: Uncategorized Tagged With: book, culture, failure, Jack Vinson, john seely brown, knowledge jolt with jack, paul duguid 2 Comments

“Efficiency” can cost too much

January 6, 2010 by Ted Cuzzillo

See Henrik Mårtensson’s “The Cost of Queues” on how an extreme focus on “cost effectiveness” can damage an organization. (Thanks to Jack Vinson for the referral on his blog “Knowledge Jolt with Jack.”)

If you try to become more cost effective by reducing capacity, and thereby capacity cost, all will be well at first, from an economic point of view. (The people who are let go are usually of a different opinion.) The catch is that this will increase the queues in the system. This increases lead times. Consequently, cost associated with lead time will also increase. (In manufacturing there is also a considerable storage cost due to increased inventory, but we will ignore that for the purposes of this blog post.)

… Read the rest ““Efficiency” can cost too much”

Filed Under: Uncategorized Tagged With: efficiency, Henrik Mårtensson, Jack Vinson, performance Leave a Comment

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smarter cities & data narrative

Two recent “storytelling” tools for public audiences Toucan spoonfeeds data’s insight while Juicebox cultivates data skills

The data-shy among us have two friends in the software business. One a few years old and one new this year. Nashville, Tennessee-based Juice Analytics … [Read More...] about Two recent “storytelling” tools for public audiences Toucan spoonfeeds data’s insight while Juicebox cultivates data skills

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