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paul duguid

A reason for BI failure: knowledge requires a knower

June 15, 2010 by Ted Cuzzillo

What can explain business intelligence’s poor adoption rate? Are tools not easy to use? Or is there a deeper reason?

A book from 2000, The Social Life of Information by John Seely Brown and Paul Duguid, suggests that BI designers have neglected basic human needs. Jack Vinson, of Knowledge Jolt with Jack fame, has just posted a worthwhile review that sent me scurrying over to Amazon.

Failure begins early for many new, supposedly revolutionary information systems. Designers “assume that the way people operate with respect to information has to do with only the information. … But there is a social life that revolves around the information that is much harder to capture and codify,” Vinson writes.… Read the rest “A reason for BI failure: knowledge requires a knower”

Filed Under: Uncategorized Tagged With: book, culture, failure, Jack Vinson, john seely brown, knowledge jolt with jack, paul duguid 2 Comments

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smarter cities & data narrative

Two recent “storytelling” tools for public audiences Toucan spoonfeeds data’s insight while Juicebox cultivates data skills

The data-shy among us have two friends in the software business. One a few years old and one new this year. Nashville, Tennessee-based Juice Analytics … [Read More...] about Two recent “storytelling” tools for public audiences Toucan spoonfeeds data’s insight while Juicebox cultivates data skills

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